You must have an iPhone 6s or later with the latest software to use the mymobility app. You can only access the mymobility app if your surgeon uses mymobility and determines that you are an appropriate candidate.
Patients interested in the mymobility app for hip or knee replacement should ask their surgeons; only surgeons utilizing the mymobility program can determine whether or not you are an appropriate candidate.
Zimmer Biomet does not practice medicine. All patient/consumer questions regarding user qualification, medical condition, diagnosis or treatment options, and the risks and benefits of joint replacement surgery must be directed to you doctor. Otherwise, if you do not find what you need in this document, please reach out to our customer support team at 1-844-799-8208.
For those already signed up to use mymobility, you can access the following site for technical support mymobilitysupport@accelerohealth.com during the hours of 8am-5pm EST, Monday through Friday. If you leave a message, we will return your call during the next business day.
